Grievance Officer

In line with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, you can raise a complaint with our Grievance Officer.

Grievance Officer

Name: [Grievance Officer name — to be confirmed]

Email: [grievance email — to be confirmed, e.g. [email protected]]

Address: Cyntra360Hub (One Person Company), [Registered office address — to be confirmed by the operator]

How complaints are handled

We acknowledge complaints within 24 hours and aim to resolve them within 15 days. Please include the page address (URL), what the problem is, and how we can reach you.